Viernes for Healthcare

Every appointment confirmed. Every patient answered.

Voice and chat agents that confirm appointments, reduce no-shows and guide your patients with the warmth and precision healthcare demands. 24/7, by phone and WhatsApp.

Viernes AI

Online

Call · WhatsApp

Hi María! Confirming your dental appointment tomorrow at 9:00 AM. Can we count on you?

I can't tomorrow — is Thursday open?

Sure: Thursday 10:30 AM with Dr. Rojas. Rescheduled, confirmation sent. ✓

The problem

Your schedule loses when nobody picks up.

01

No-shows that cost

Every unconfirmed appointment is a lost slot another patient needed. Manual reminders never keep up.

02

Busy lines, anxious patients

Someone calling a health center needs an answer now. A waiting tone becomes an appointment with your competitor.

03

Staff drowning in repetitive tasks

Your care team spends hours confirming, rescheduling and repeating instructions an agent can handle.

Use cases

What Viernes does for your healthcare operation.

01 · Call · WhatsApp

Appointment confirmation & rescheduling

The agent calls or messages before each appointment, confirms attendance and reschedules on the spot if the patient can't make it.

Viernes AI

Online

Call · WhatsApp

Hi María! Confirming your dental appointment tomorrow at 9:00 AM. Can we count on you?

I can't tomorrow — is Thursday open?

Sure: Thursday 10:30 AM with Dr. Rojas. Rescheduled, confirmation sent. ✓

02 · WhatsApp

Treatment & check-up reminders

Proactive follow-up on check-ups, tests and medication according to the protocol you define with your medical team.

Viernes AI

Online

WhatsApp

Good morning, Jorge. Your test results are ready. Want to book your follow-up right away?

Yes, next week please.

Done: Tuesday 8:15 AM, North branch. You'll get a reminder the day before.

03 · Call · Chat

24/7 initial guidance

Answers frequent questions — test prep, locations, hours, insurance — at any hour, and escalates to your staff when the case requires it.

Viernes AI

Online

Call · Chat

How should I prepare for an abdominal ultrasound?

Six hours fasting and arrive 15 minutes early. I just sent the full instructions to your WhatsApp.

04 · Call · WhatsApp

Post-visit surveys

Measures patient experience after every visit and flags service alerts before they become complaints.

Viernes AI

Online

Call · WhatsApp

Thanks for visiting us today. From 1 to 5, how would you rate your care?

5, everything was excellent.

So glad to hear it! Your feedback makes every visit better. 💛

Workflows

And around the agent, everything automated.

Processes like this one are requested in natural language. Viernes builds them, connects them to your schedule and evaluates every run.

Requested exactly like this — in natural language

Trigger

Next-day schedule

daily at 5 PM

Action

Send WhatsApp confirmation

Decision

Does the patient cancel?

Action

Offer new time slots

Log

Notify front desk

Impact

Healthcare that answers runs on different economics.

0s

to answer every call

24/7

care without shifts or holidays

0%

of appointments reminded

Your next confirmed appointment starts with a demo.

Hear a Viernes agent handling a real case from your healthcare operation.