01
No-shows that cost
Every unconfirmed appointment is a lost slot another patient needed. Manual reminders never keep up.
Viernes for Healthcare
Voice and chat agents that confirm appointments, reduce no-shows and guide your patients with the warmth and precision healthcare demands. 24/7, by phone and WhatsApp.
Viernes AI
Online
Hi María! Confirming your dental appointment tomorrow at 9:00 AM. Can we count on you?
I can't tomorrow — is Thursday open?
Sure: Thursday 10:30 AM with Dr. Rojas. Rescheduled, confirmation sent. ✓
The problem
01
Every unconfirmed appointment is a lost slot another patient needed. Manual reminders never keep up.
02
Someone calling a health center needs an answer now. A waiting tone becomes an appointment with your competitor.
03
Your care team spends hours confirming, rescheduling and repeating instructions an agent can handle.
Use cases
01 · Call · WhatsApp
The agent calls or messages before each appointment, confirms attendance and reschedules on the spot if the patient can't make it.
Viernes AI
Online
Hi María! Confirming your dental appointment tomorrow at 9:00 AM. Can we count on you?
I can't tomorrow — is Thursday open?
Sure: Thursday 10:30 AM with Dr. Rojas. Rescheduled, confirmation sent. ✓
02 · WhatsApp
Proactive follow-up on check-ups, tests and medication according to the protocol you define with your medical team.
Viernes AI
Online
Good morning, Jorge. Your test results are ready. Want to book your follow-up right away?
Yes, next week please.
Done: Tuesday 8:15 AM, North branch. You'll get a reminder the day before.
03 · Call · Chat
Answers frequent questions — test prep, locations, hours, insurance — at any hour, and escalates to your staff when the case requires it.
Viernes AI
Online
How should I prepare for an abdominal ultrasound?
Six hours fasting and arrive 15 minutes early. I just sent the full instructions to your WhatsApp.
04 · Call · WhatsApp
Measures patient experience after every visit and flags service alerts before they become complaints.
Viernes AI
Online
Thanks for visiting us today. From 1 to 5, how would you rate your care?
5, everything was excellent.
So glad to hear it! Your feedback makes every visit better. 💛
Workflows
Processes like this one are requested in natural language. Viernes builds them, connects them to your schedule and evaluates every run.
Requested exactly like this — in natural language
Impact
0s
to answer every call
24/7
care without shifts or holidays
0%
of appointments reminded
Hear a Viernes agent handling a real case from your healthcare operation.