Privacy policy

Who we are

Viernes AI (viernes.ai) provides voice and chat AI agents for sales and customer service. This policy describes how we collect, use and protect the personal data of visitors, prospects and customers.

Data we collect

We collect personal data when you contact us (for example, requesting support or submitting a request), when you request a product demo (name, email, phone, company) and when our customers use the platform (contact data needed to operate their agents).

We also collect technical site-usage data (pages visited, device, visit source) through analytics tools and advertising pixels such as Meta Pixel.

How we use your data

We use data to answer your requests, schedule and run demos, provide and improve the service, send product-related communications and comply with legal obligations.

We do not sell your personal data. We share data only with providers that help us operate (infrastructure, analytics, communication) under confidentiality agreements.

Retention & security

We keep data only as long as necessary for the purposes described or while an active business relationship exists. We apply reasonable technical and organizational measures to protect it against unauthorized access, loss or alteration.

Your rights

You can request access, correction, update or deletion of your personal data, and object to certain processing. To exercise your rights, message us on WhatsApp at +57 321 3485984 and we'll handle your request.

Cookies & pixels

This site uses cookies and pixels (such as Meta Pixel) to measure campaign performance and improve your experience. You can limit their use in your browser settings.

Changes to this policy

We may update this policy occasionally. The current version will always be published on this page with its update date.